Denise Fryatt, April 21, 2017
To Lisa and all the team
I just wanted to say thank you for your great care in looking after my Mum, Rose. She was often anxious, but I can see that your team did their best to keep her comfortable and at ease. They were kind and caring to both her and me and I greatly appreciate their sensitivity.
Thank you all
Veronica Ellis, January 30, 2017
I just wanted to drop you and the team at Bramley Court a personal note to say how very grateful I am for the love, care and attention you gave dad during his final months with you. His needs were sometimes complex, and I know that he could be as stubborn as a mule, and yet you managed to reach him and build a relationship with him.
It gave me great comfort during a difficult few months to know that dad had a home, never more so than when I had to fight to get him out of the other home last year. That evening, when I delivered him back into your care and I was greeted by the team waiting in the car park, was the moment when I knew that dad was in the best place he could possibly be. I will miss him – and coming in to see you all – but I am at peace knowing he is now back with Mum.
Please pass on my love and best wishes to everyone.
Matthew and Karen Young, December 17, 2016
To the team at Bramley Court,
A quick note to say that my aunt, Janet Owens, has just spent three years at Bramley Court in Histon, having been cared for by both the general and dementia teams at different times.
During her stay the staff have been consistently amazing, far surpassing any expectations we ever had of nursing home care. It wasn’t just her physical care, but also the emotional support and relationships that the staff provided which made the most of her last years of life. What you do is much more than just a business.
Matthew & Karen Young