Bramley Court Care Home Rated ‘Outstanding’

Histon based Bramley Court Care Home has just received an 'Outstanding' rating from the Care Quality Commission (CQC). Just 3% of all the homes registered with the Commission are rated 'Outstanding'.

Commenting on the accreditation, Jane Hall and Marion Foreman, directors of All Together Better who work with the home said:  “What makes Bramley Court so special is that every single person in the home is treated with respect and loving care. The life of everyone who lives there matters with every member of staff unendingly patient and, above all, kind. As two registered nurses with over 90 years of nursing experience, many of which have been spent caring for older people, we know how to spot ‘outstanding’ care – and this is what Bramley offers.  We are proud to be part of the care team family and their very well-deserved accolade.”

The CQC’s unannounced robust inspection regime examines whether a home’s services are safe, caring, effective, responsive to people’s needs and well-led.

The report stated that

People who lived at Bramley Court received outstanding care from a passionate and dedicated staff team. Staff valued people and their life experiences, and they knew people extremely well. They provided care that was exceptionally individual to each person and their likes, dislikes, and preferences.”

“The registered manager was very well thought of by people, their relatives, and staff. They worked by example and provided extremely good management and leadership. Bramley Court is part of the local community, despite being set away from residential housing, and benefits from frequent visits from local groups. Staff work towards continually improving people’s experience of living at the home and have a ‘can do’ attitude that means nothing was impossible.”

The report included interviews with residents and their families:

One person told us, “I know I am safe here because exceptionally good staff working in this place, nothing is too hard for them.”

One visitor told us how their family member had not been able to walk when they went to live at the home. After only two months they were able to walk with a frame. This gave the person an enormous sense of achievement and provided them with the ability to enjoy as many activities as they wished to take part in. The person’s visitor told us how this had allowed them to explore other regional towns, which meant a lot to them and the person.”

Lisa Houghton, manager of Bramley Court said: “It is wonderful to receive such a rating from CQC. The inspection process is very thorough and looks at every aspect of care – and across all departments.  So, I am very proud of all my team for their consistent hard work, dedication, and compassion for our residents and their families.”