The safety of our treasured residents and team is our absolute priority. At present, our care home regulator, The Care Quality Commission, are continuing to monitor and engage with care providers to maintain standards and promote the delivery of best practice.



We are pleased to share the positive findings of their report published on 12th August 2020 into the safety and effectiveness of care at Bramley Court. The report inspected four aspects of infection control and was conducted by telephone interview:

• Safe Care and Treatment
• Staffing arrangements
• Protection from Abuse
• Assurance Processes, Monitoring and Risk Management


The CQC highlighted that we are managing the impact of the COVID-19 pandemic and that staff were following the latest guidance. “You ‘locked down’ the home early and continue to take precautions to prevent the risk of infection entering the home.”

They cited that “staff have adapted to new ways of working to keep people safe. You are ensuring that you are keeping up to date with the latest guidance and sharing this with the staff team. You are holding daily meetings with key members of staff. You are completing audits and identifying areas for improvements and taking action when necessary.

“The provider is monitoring and protecting the health, safety and wellbeing of staff.” In addition to regularly thanking them for their hard work and dedication during this challenging time.

The report stated that:

• There were systems to assess and respond to risks regarding infection prevention and control, including those associated with COVID-19.

• Essential equipment, such as personal protective equipment, was available in sufficient quantities to help us manage the impact of COVID-19.

• We had taken steps to ensure the environment was as effective as possible in containing an outbreak of COVID-19.

• There were enough suitably skilled staff to provide people with safe care in a respectful and dignified way during the COVID-19 pandemic.

• People were being safeguarded from abuse, harassment and discrimination.

• There were effective systems to monitor the overall quality and safety of care being provided at the service during the COVID-19 pandemic.

You can read the full report here.

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